Вакансия Front office manager Π² ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π Π°Π±ΠΎΡ‚ΠΎΠ΄Π°Ρ‚Π΅Π»ΡŒ Омск

responsibilities:

• organization and coordination of front office department work process;

• staff recruitment and onboarding/orientation;

• supervising the implementation of staff responsibilities;

• maintenance of documentation, administrative and financial records, particularly using special purpose software applications (opera, kontur, 1с, etc. );

• scheduling and drafting time-writing report;

• monitoring of compliance cash discipline;

• control of high standard of customer service, dealing with claims and customer feedback, promotion service improvement.

requirements:

• at least 2 years work experience in hotel industry;

• workforce management skills (preferably);

• having a good command of english (intermediate, upper intermediate), business english, business correspondence;

• leadership skills, high tolerance for stress, customer focus, excellent communication skills, attention to detail

conditions:

• social package, formal employment

• accor hotels discount and bonuses

• free lunch option

• high sustainable income

• career growth